Always Mobile, Always Engaging
With today’s portable lifestyle comes a demand for financial institutions to find new ways to accommodate changing consumer behaviour. People now rely on their devices to navigate their way through life. This makes the emergence of mobile technology, and mobile banking, important. As a bank’s marketer, you need to find a way to meet the expectations of the digitally enhanced experiences and convenience of use that our digital world provides.
- But where to start?
- How can you enable a smooth cross-channel path to purchase and also engage your customers?
- How can you ensure a truly customer-centric approach and keep your consumers loyal?
Providing a superior customer experience starts with BankingRight, the cutting edge in front-end and mobile banking technology. From on-boarding to complete personal and professional advice, BankingRight helps you get - and stay - close to your customers throughout their entire lifecycle.
REDEFINE YOUR CONNECTION WITH CUSTOMERS. INSPIRE THEM BY GIVING THEM WHAT THEY WANT.
Native mobile banking apps (both on Android and iOS)
Predefined blueprints and customer journeys
Persona driven analytics and behavioural targeting
White label set up of your website
Preconfigured functionality for digital banking
An optimised omni-channel experience
Integrated content management
Native integration with Sitecore® Experience Platform™
Integrated A/B split and multivariate testing
We set out to transform the Dutch banking market by putting ourselves on the side of the customer. Thanks to the innovative, scalable banking platform provided by Virtual Affairs, we have been able to deliver on our promise.
With BankingRight, Virtual Affairs created an attractive and compelling banking solution that is natively integrated with the latest version of Sitecore’s Experience Management Platform.
Easy to use, mobile first and responsive, secure and built in accordance with European regulations (such as PSD2) and existing legacy systems, BankingRight addresses the needs of any bank that is looking to transform itself into a limitless, consumer-centric bank that customers trust.
BankingRight is built upon the Sitecore® Experience Platform™ that delivers content in the context of each customer’s interaction history based on the total sum of that person’s past behaviour and current needs. Its range of integrated components enables your bank to achieve flexibility and your customer-facing teams to become truly engaged with their consumers.
Virtual Affairs is an international software and services company that specialises in transforming digital channels for banks and insurance providers. Our flagship products are BankingRight, InvestmentRight, and InsuranceRight. With over 19 years of experience in the world of digital transformation, we have been supporting our clients to better understand online behavioural patterns and create an engaging customer journey. When clients work with us, they benefit from a personalised customer experience, increased loyalty, higher conversion rates, and shortened time to market.
Headquartered in the Netherlands, we serve our clients internationally. Clients such as Knab, Rabobank, ABN Amro, Nationale-Nederlanden, Achmea, ING, Onlia, Unirobe Meeùs Groep and many others have already benefited from our technology and digital expertise in the financial market. Virtual Affairs is a certified Sitecore Platinum Implementation and EMEA Silver Technology Partner as well as a certified Microsoft Gold partner.
Virtual Affairs. Moving finance forward.